Exchange availability depends on the product and current stock. Please contact our support team with your order details for assistance.
Archives: FAQs
What is your return policy?
Return eligibility depends on the product and the applicable return policy. Please check the return information provided for your order before initiating a return.
How should I care for my Aqua Aura pieces?
Care instructions can vary by product. Please check the care information provided on the individual product page and follow those recommendations to keep your pieces looking their best.
How do I choose the right size?
Please refer to the size guide available on the relevant product page before placing your order.
Can I track my order?
Yes. Once your order has been dispatched, tracking information will be shared with you so that you can follow your delivery.
How long does shipping take?
Delivery timelines can vary depending on your location and the product ordered. Your estimated delivery date will be shown during the checkout process.
How can I place an order?
You can browse our collection, select the product you love, choose the required option and add it to your cart. Proceed through checkout to complete your order.